Damon Thomas

Who am I?

Heya, Damon here, IT admin with skilled IT professional knowledge of seven years in system administration, specializing in Microsoft 365, user management, and cloud security. Key skills and attributes include logical thinking combined with a practical approach to problem-solving, an excellent eye for detail, and the ability to respond quickly to unexpected challenges while managing the pressure of on-time performance without compromising procedures, quality, or service standards.

Skills

• Zero trust and least privileged access administration using delegated permissioning
• Microsoft 365 - Administration of Entra ID, SharePoint, Exchange and Teams via PowerShell and Graph
• Overall site networking management with Mikrotik RouterOS, TP-Link Easy, Ubiquiti Unifi and Engenius Cloud systems
• Helpdesk ticketing for onsite and remote support using ServiceDesk Plus and Zoho Assist
• Azure resource management and access control
• Trained in A+, Network+ & Security+
• Trained in Microsoft 70-687, 70-410, 70-411, 70-412, 70-346 & 70-347

Experience

• Systems Administrator at Techtorium for 3 years

  Currently building my knowledge using Microsoft Learn while job searching. Once I'm established and in a stable job situation university study is my next goal to ideally add to my credentials for my career.

• Head of IT Systems at Techtorium for 4 years

  Had to manages a range of people from full time support enginners to student groups as physical hands for equipment setup and movement including a staff on the autism spectrum.

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